Engage360, is the only certified chatbot platform for client engagement that gives your company a unique advantage in today’s digital economy.

This regtech solution enables your company to contact, , validate, certify and monetize your sales campaigns with a certified Chatbot in all your sales channels. (POS, Web, Telesales, Social Media)

Our Chatbot platform is able to manage sales campaigns (New Product, up sale, cross sale, etc…), administrative actions (Debt collection) and customer support (Delivery schedule, Document collection, contact center) with amazing engagement and conversion ratios.

Engage360 has become the perfect umbrella to develop new sales, reduce back office cost and guarantee the fulfillment of all legal requirements under an impeccable customer experience.

1# certified chatbot for client engagement

Enage360: your chatbot solution for client engagement

Do you want to see how our solution works?


SMS Gateway

  • Bulk SMS
  • SMS Chatbot Landing
  • Certified SMS


  • Customer Onboarding
  • New Product Campaign
  • Doctors Appointment
  • Insurance Accident Report
  • Debt Collection
  • Customer Service
  • Biometric ID Validation
  • Cross sale/ Up sale Campaign
  • Banking Authorization
  • Credit Document Collection
  • Scoring/KYC / Fraud Prevention
  • Events

Omnichannel Engagement

  • SMS
  • Email
  • Contact Center
  • Point of Sale
  • PUSH Notifications
  • Web
  • Social Media
  • Sales Person

Onboarding & Id Validation

  • OCR ID Validation
  • MRZ Algorithm validation
  • Face Match: ID Photo Vs Video ID
  • Biometric ID Video Validation approved by SEPLAC

Capture Data

  • ID Identification: ID, Passport, Driver’s License of 194 countries
  • Proof of Income: Payroll, Income Tax, Pensions
  • Proof of Address: Utility Bills
  • Direct Debiting: Bank statement
  • SIM Activation: QR Code, Puk

Scoring & KYC

  • Integration with Credit Bureau
  • KYC & Fraud Policies
  • GDPR


  • Sign by Click
  • Sign by OTP
  • Electronic handwritten signature

Certified Communications

  • Email
  • SMS
  • Chat
  • Burofax

Workflow & Integration

  • CDP Management (Storage, security & integration tools)
  • Workflows (Automate communications & documents for approval)
  • Integrations: CRM, ERP, CDP, Decision Engine Solutions

Trust Partner

  • Digital Certificate
  • Certification Process (Content, Document Integrity, Time stamps, PKI)
  • Custody (Contracts, Biometric ID, ID Validation etc)


Engage360 is a solution developed as part of our suite of products as ICT consultants in Ivacus Global Partners.

Being our company, an authorized trust partner, our engagement process has full legal coverage in reference to:

We deliver a unique solution in a complex environment where conversion ratios, back office cost, legal support and customer experience are KPI for success in today´s competitive market.

Interested in our solutions?

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C/ Gran Vía nº 6, planta 4. • 28013, Madrid.

+34 676 763 584